To maintain the finish of your scarf we would recommend gentle brushing in the direction of the fibre with a clothes brush to ensure minimal fibre disturbance. Only brush in the direction of the fibre. As all our products are made with natural fibres, over time, pilling may occur. The best treatment for this is to use a pilling comb to gently remove any fibre pills. All our products are recommended as dry clean only due to the delicate nature of the fibres. If necessary, spot clean with a clean, damp cloth and blot any excess moisture, but do not rub as this will cause fibre distortion. Finish by pressing with a cool iron over some tissue paper.
Delivery
We aim to dispatch orders within 2 - 4 working days. Orders are shipped on weekdays (Monday – Friday) only, not including bank holidays or any other holiday periods specified by us. European orders are being delivered DDP (Delivered Duty Paid). The price you see is the price you pay.
Delivery Services & Costs
Worldwide Express Saver 2-5 days £9.99
Worldwide Express 2-5 days (pre 12:00) £14.99
Please note customers are responsible for payment of any local customs charges/duties in the delivery country. Learn more about our shipping policy here.
Returns
If for any reason, you are not entirely satisfied with your Begg x Co product you can return it to us within 14 days as long as it is unworn and still in the original packaging with any labels, swing tags, etc attached. Any free gifts with purchase promo items must also be returned. Personalised/monogrammed items and socks are non-refundable. Learn more about our returns policy here.
You can pay via the following payment methods:
Credit or Debit Card (Visa, Mastercard and American Express), Paypal, Amazon Pay, Alipay, Wechat and Klarna.
We can also take orders over the telephone. If you have any further queries regarding payment please get in touch with our customer service team here or via Live Chat.
